Returns Process

You can return goods for a full refund of the purchase price or for exchange for an alternative size / article at any time within 100 days of receipt. Please send the goods with sufficient postage to cover return to the following address:

Winkler Tracht Online e.K.
An der Gärtnerei 12
59555 Lippstadt
Germany

 

The return will be at your own cost and risk. Please use the return form that was included in the original order.

Full refunds will be made within 1-2 days of receipt of the returned goods and through the same mechanism as we received payment from you.

If you would like to exchange articles or require a different size, please send full details of the exchange required on the return form that was included in the original order. We will exchange / send alternative sizes free of charge.

 
Service-Hotline
+44 (0) 1223 790 610
Mon. - Fri.
to 10:00 to 18:00 hours
Benefits
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  • Money-back guarantee
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  • Data protection
  • Secure payment

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